FREQUENTLY ASKED QUESTIONS
Q:How much do online and in person music lessons cost?
A: Visit the "Home" page at the top to see a list of prices and services.
Q: How are online and in person music lesson purchased?
A: We offer lessons in blocks of (4) consecutive scheduled weekly. Lesson fees are charged (4) weeks at a time. Initial fees are prorated according to start date during to accommodate partial sessions. Lesson times are held indefinitely, unless the need arises for a time change, then a new lesson time slot can be assigned.
Q: What if I have a busy schedule?
A: One of the great things about offering both online and in person music lessons is that we can accommodate most all of our student's schedules! Double click here to see our 103 program description.
Q: Is there a rebooking policy?
A: Yes. Lessons that are not able to be attended at the assigned lesson time are typically replaced by live streaming the lesson. When not able to attend a live streamed lesson either, a video of the current lesson is created and emailed to our students to keep progress.
Q: When are online and in person music lesson fees due?
A: Lesson fees are due before the first lesson of each subsequent 4 week block. A reminder email is sent out a week in advance to all students not signed up for automatic recurring billing (ARB), which automatically charges a credit card every 28 days for the upcoming session. There is no additional cost to our students for this service and it can be discontinued instantly. Lesson time slots will held, but made available and could be lost, if lesson fees are not paid timely.
Q: Can I pay by phone or in the office?
A: Yes. Just give us a call or stop in and we're always glad to help!
Q: How are lesson times assigned?
A: Once a student is scheduled for lessons, we assign and hold their lesson time indefinitely, provided lesson fees are paid prior to the lesson period. Should the need of a time change come up, that's no problem, we can find and assign a new, more convenient time slot.
Q: Can a student change instruments?
A: Absolutely! In fact, we're glad to teach our students any of our instruments during scheduled lesson times at no additional charge. However, if more than one lesson time is required, the standard lesson fee applies to additional lessons.
Q: How do online and in person music lessons work?
A: Lessons are tailored to each student's individual pace using our in-house developed lesson plan, which let's our students see their progress with our "Musician's Mileposts" program. Computers, flat screen wall monitors and five fully equipped studios help to make for an enjoyable learning experience. Students and families love our engaging culture.
Q: What is the Band Program?
A: As our students become skilled enough to play together with other musicians, we encourage participation in the Band Program. Besides being fun, it's a learning experience in cooperation, focus and dedication. The cost for students to enjoy this added level of training and life experience is very reasonable. We invite non student players already having band level skills to sign up for participation in one of our bands as well.
Q: How do Shared Lessons work online and in person?
A: This program is designed primarily for family and friends who would like to have lessons together at a reduced fee. Typically these lessons are taken by those with similar interest and skill level.
Q: Will I need an instrument to start an online or in person music lesson?
A: For instructions at our facility, students are welcomed to use our instruments during lessons. We have plenty of various sized acoustic and electric guitars, lots of pianos and keyboards, acoustic and electric drums, PA systems, banjos, violins, ukuleles, mandolins and more. Students should acquire a personal instrument for online lessons. Should information on what to purchase be needed, we are glad to help!
Q: My child has some developmental/learning concerns, will this be a problem?
A: Our teachers are experienced in instructing individuals with atypical learning abilities. They know that playing a musical instrument serves many developmental purposes and are more than happy to try to help enrich a life. Parents are updated regularly.
Q: What's your registration and cancellation policy?
A: Students register by filling out a short registration form on this website or at our office. We don't require a registration fee or long term contract; just four (4) weeks paid at a time. The initial lesson fee is prorated as needed. A student can cancel by email or phone call, however lessons are sold by the lesson period and there is no refund made for early withdrawals with less than five (5) business days notice.
Q: Do you have customer service?
A: Of course! Our friendly and knowledgeable office staff is available to answer your questions during school hours or use our page by double clicking here: CONTACT
